Privacy Policy

Last updated: November 2025

Introduction

DK Wholesale ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Information

When you place an order or create an account, we may collect the following personal information:

  • Name and contact information (email, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processors)
  • Business name and tax ID (for wholesale accounts)
  • Order history and preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activities:

  • IP address and location data
  • Browser type and version
  • Pages visited and time spent on our site
  • Referring website addresses
  • Device information

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support and respond to inquiries
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations
  • Analyze usage patterns and trends

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party vendors who help us operate our business (payment processors, shipping carriers, email service providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with any merger, sale, or acquisition of our business

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small data files stored on your device.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security assessments and updates
  • Access controls and authentication

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Object to processing of your personal information
  • Request data portability

To exercise these rights, please contact us at privacy@dkwholesale.com. We will respond to your request within 30 days.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@dkwholesale.com

Phone: 1-800-WIG-SALE

Hours: Mon-Fri 9am-6pm EST